The other weekend, while facilitating a Project Management Professional (PMP Exam Prep) workshop (something I enjoy doing and I have been doing for some time now) somewhere in Lagos, one of my students, Stacey, asked me a very interesting, albeit tough question: Bola, who is a PROFESSIONAL? Of course, there is a module in the PMI curriculum called PMI Code of Ethics and Professional Conduct, but I knew Stacey wanted more than what the PMBoK (Project Management Body of Knowledge) says. Stacey is a highly successful executive with 11 active years of experience in Management, so I had better come up with a resounding response, resounding and convincing.
I took a deep breath, the whole class, a total of 12 students (participants) and the hall was quiet. I could read huge expectation mixed with anxiety in the faces of the participants. I took two steps backward, adjusted my glasses and without trying to remember what the dictionary says about a Professional, responded to Stacey by saying EVERY PROFESSIONAL must have at least 4 Cs and here they are.
- COMPETENCE
Irrespective of whom you are or what you do, to be called a Professional in your own field or any field at all, you must have competence. Competence in the subject matter. People around should be able to call you Subject Matter Expert. And you can’t be an expert in a field without competence.
2. CONFIDENCE
While Competence is needed, if it is not backed by confidence, you can’t be a professional. Confidence basically means a feeling of trust and firm belief in yourself or others. While I worked as Head of Project Management Office in one of the Consulting Companies in Nigeria, I sat on the interview panel sometime for a recruitment and while one of the applicants for the position of Operations Manager, John (not real name) knew his stuff, he wasn’t convincing enough, Now this is lack of confidence, and need I say he dint get the job?
3. CREATIVITY
The corporate space is pretty saturated these days. Many people know stuffs. I once got a feedback from one of my students that referred more people for my trainings. In his words, he said Bola is highly creative and this is one of the things that distinguish his training sessions from the many others. So, to be a professional, in addition to competence and confidence, you also need to be more creative, more original and more distinct. Look for another, albeit better, way to do the same thing.
4. COUTESY
Arrogance, lack of respect for self and others, is not found in the dictionary of a professional. If you are very good at what you do but you are not courteous, sooner than later, you will have a more courteous person take over from you…….
By the time I finished explaining the four Cs, Stacey and the other 11 participants in my classes stood up with fulfillment and satisfaction at my response.
So, just like Stacey asked me the other day, I ask you: Are you a Professional?
Judge yourself using my 4Cs framework.



